Last updated: August 1, 2026
Please read Sections 12 and 16. Section 12 limits our liability to you. Section 16 requires most disputes to be resolved by individual binding arbitration and waives your right to participate in a class action.
You can opt out of arbitration within 30 days of first accepting these Terms — see Section 16.6.
These Terms of Service (“Terms”) are a binding agreement between you and LocalPop LLC(“LocalPop,” “we,” “our,” or “us”). By creating an account or using the service (the “Service”), you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
If you are agreeing on behalf of a business, you represent that you have authority to bind that business, and “you” means that business. You must be at least 18 years old.
The Service is offered to businesses located in the United States.
LocalPop provides done-for-you social media content, including AI-generated images, captions, and hashtags, produced with human oversight and published to social accounts you connect.
Scope of subscription. Your subscription covers the delivery of content assets at the volume in your selected plan. The Service is not a full-service social media agency. It does not include community management, comment or message moderation, paid ad campaign management, marketing strategy consulting, brand or creative direction, public relations, influencer outreach, or other bespoke marketing work. Any higher level of service requires a separate written agreement and may carry additional fees. To discuss a custom engagement, contact us.
No guaranteed results. We do not guarantee any particular level of engagement, reach, follower growth, leads, sales, or business outcome. Social media results depend on many factors outside our control, including platform algorithms and your own market.
You are responsible for keeping your credentials confidential and for all activity under your account. Notify us promptly at support@localpopstudio.com if you suspect unauthorized use. You must provide accurate account information and keep it current.
To publish on your behalf we need access to your social media accounts. By connecting an account you:
You may disconnect at any time from your portal settings. We are not responsible for platform actions taken against your account, including removal of published content or loss of access.
We may change pricing with at least 30 days’ notice by email. Changes do not affect your current billing cycle. If you do not accept a change, cancel before it takes effect.
Cancel any time from your account settings. Cancellation takes effect at the end of the current billing period, and you keep access until then. We do not issue credits or refunds for partial months or unused content allowances, except as below.
If you are unsatisfied, request a full refund within 7 days of your initial purchase by emailing support@localpopstudio.com. This applies to first-time subscribers only, not to renewals or repeat subscriptions. Refunds are processed within 10 business days to your original payment method. After 7 days, subscriptions are non-refundable. We may issue refunds outside this policy at our discretion, for example for billing errors, duplicate charges, or extended outages.
If a payment fails we will retry and notify you. We may suspend your account after 7 days of non-payment and terminate it after 30 days. You remain responsible for unpaid fees.
Please contact support@localpopstudio.com before disputing a charge with your bank; most issues resolve quickly. Filing a chargeback for a valid charge may result in immediate suspension or termination, and we reserve the right to dispute illegitimate chargebacks and recover associated costs.
You retain all rights to the business information, logos, images, and other materials you provide (“Your Content”). You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, modify, and adapt Your Content solely to operate and provide the Service to you — including transmitting it to the AI and infrastructure providers listed in our Privacy Policy, and publishing approved content to your connected accounts. This license ends when you delete the content or your account, except for copies retained as described in the Privacy Policy.
As between you and us, you own the content we generate for you and may use it for any commercial or personal purpose. Ownership is subject to your account being in good standing and fees having been paid.
We retain all rights to the Service itself, including our software, prompts, templates, workflows, branding, and website. Nothing here grants you rights to them.
We may display content we created for you as an example of our work, including on our website and in marketing. Tell us at support@localpopstudio.com if you prefer we do not, and we will stop.
By uploading anything to the Service, you warrant that:
You agree not to use the Service to:
We may remove content or suspend accounts that violate this section.
The Service uses artificial intelligence. You acknowledge and agree that:
We respect intellectual property rights. If you believe content available through the Service infringes your copyright, send a notice to our designated agent at dmca@localpopstudio.com including:
We will provide our agent’s full mailing address on request for service of formal notices.
If your content was removed by mistake or misidentification, you may send a counter-notification to the same address containing your signature, identification of the removed material and its former location, a statement under penalty of perjury that removal was a mistake or misidentification, your name, address, and telephone number, your consent to the jurisdiction of the federal district court for the district of your address (or, if outside the U.S., the Southern District of New York), and your consent to accept service of process from the complaining party.
We will terminate, in appropriate circumstances, the accounts of users who repeatedly infringe copyright.
The Service depends on third parties including social media platforms, payment processors, AI providers, and hosting providers. We are not responsible for their acts, omissions, outages, policy changes, or termination of their services, and any of those may interrupt or change the Service. Your use of a social media platform is governed by that platform’s own terms.
THE SERVICE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY LAW, LOCALPOP LLC DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
We do not warrant that the Service will be uninterrupted, timely, secure, or error-free; that generated content will be accurate, original, non-infringing, or suited to your purposes; or that defects will be corrected. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOCALPOP LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATING TO THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
These limits apply even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. Nothing here limits liability that cannot be limited by law.
You agree to indemnify, defend, and hold harmless LocalPop LLCand its officers, directors, employees, agents, licensors, and suppliers from any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from or relating to:
We will notify you of any such claim and may participate in its defense with counsel of our choosing at our own expense. You may not settle any claim in a way that imposes obligations on us without our written consent.
You may terminate at any time by canceling in your account settings. We may suspend or terminate your account if you breach these Terms, if we are required to by law, if your payment fails as described in Section 5, or if we discontinue the Service. For discontinuation we will give reasonable notice and a pro-rated refund of prepaid unused fees.
On termination your right to use the Service ends immediately. Download any content you want to keep before your account is deleted; see the Privacy Policy for deletion timelines.
We may update these Terms. We will update the date above and, for material changes, notify you by email or in the Service at least 30 days before they take effect. Continued use after the effective date constitutes acceptance. If you do not agree, cancel before then.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.
Before starting an arbitration or lawsuit, you agree to contact legal@localpopstudio.com with a description of the dispute and the relief you seek. We will try in good faith to resolve it. Neither party may begin a formal proceeding for 60 days after that notice. This requirement is reciprocal and applies to us too.
If informal resolution fails, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules or Commercial Arbitration Rules, as applicable. Arbitration will be before a single arbitrator, seated in New York County, New York, though you may elect to participate by telephone or video, or to have a documents-only arbitration. The arbitrator’s award is final and may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs this section.
YOU AND LOCALPOP LLCAGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING.
If this class action waiver is found unenforceable as to a particular claim or request for relief, then that claim or request will be severed and heard in court, while all other claims remain in arbitration.
Either party may, without waiving arbitration:
Payment of filing and arbitrator fees is governed by AAA rules. If AAA rules require you to pay an amount that would make arbitration prohibitively expensive compared with litigation, we will pay the portion the arbitrator determines is necessary to prevent that. Each party otherwise bears its own attorneys’ fees unless the arbitrator awards them.
You may opt out of this arbitration agreement and class action waiver within 30 days of first accepting these Terms. Email legal@localpopstudio.com with the subject line “Arbitration Opt-Out” and include your name, the email address on your account, and a clear statement that you are opting out. Opting out does not affect any other part of these Terms, and we will not retaliate against you for doing so. If you opt out, Section 17 governs where disputes are heard.
This section survives termination of your account and of these Terms.
These Terms are governed by the laws of the State of New York, without regard to its conflict of law rules. For any dispute not subject to arbitration — because you opted out, or because it falls within Section 16.4 — you and we consent to exclusive jurisdiction and venue in the state and federal courts located in New York County, New York.
We are not liable for any failure or delay caused by circumstances beyond our reasonable control, including acts of God, war, terrorism, civil unrest, labor disputes, government action, epidemics, power or telecommunications failures, or outages or policy changes at third-party providers such as OpenAI, Anthropic, Meta, Stripe, Supabase, or Vercel.
If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed if it cannot be, and the remaining provisions stay in full force.
These Terms and the Privacy Policy, together with any feature-specific terms you accept, are the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.
Our failure to enforce any provision is not a waiver of it. Waivers must be in writing and signed by us.
You may not assign these Terms or your account without our written consent. We may assign them, including in connection with a merger, acquisition, or sale of assets.
We are an independent contractor. Nothing here creates a partnership, joint venture, employment, or agency relationship, except that you authorize us to publish to your connected accounts as described in Section 4.
Sections 6 (ownership and licenses), 8 (AI disclaimers), 11 (warranties), 12 (liability), 13 (indemnification), 16 (arbitration), 17 (governing law), and this Section 18 survive termination.
We may send you notices by email to the address on your account or by posting in the Service. Send legal notices to legal@localpopstudio.com. We will provide a mailing address for formal service on request.
Support: support@localpopstudio.com or our contact page
Legal and arbitration notices: legal@localpopstudio.com
Copyright claims: dmca@localpopstudio.com
Privacy: privacy@localpopstudio.com