Last updated: August 1, 2026
LocalPop LLC, operating as LocalPop Studio (“LocalPop,” “we,” “our,” or “us”), provides done-for-you social media content for small businesses. We are the party responsible for the personal information described in this policy.
This policy covers our website, our client portal, and the content services we provide. It applies to our customers, to people who inquire about the service, and to visitors to our website.
Our service is intended for businesses located in the United States. We do not target our service to individuals in the European Economic Area, the United Kingdom, or Switzerland, and we do not offer GDPR data-subject procedures. If you are located outside the United States, please do not use the service.
Questions about this policy: privacy@localpopstudio.com.
If you connect a Facebook Page or Instagram Business account, we collect and store an access token for that account, along with the account’s name and identifiers. See Section 5.
Only if you choose to use the AI Likeness feature. See Section 8, which governs this category specifically.
We do not use your business information, your uploaded images, or your generated content to train AI models — not our own, and our AI vendors are contractually barred from doing so with data we send through their APIs.
We share personal information with the following categories of service providers, each of which is permitted to use it only to provide services to us:
We have never sold, rented, or traded personal information for money, and we do not do so now. However, our use of advertising and analytics tools may qualify as “sharing” personal information for targeted advertising under some state privacy laws. Section 6 explains exactly what that involves and how to opt out.
LocalPop is a done-for-you service, which means we publish content on your behalf. To do that, you may connect a Facebook Page or an Instagram Business account.
When you connect an account, we:
We request only the permissions needed to publish and measure posts. We do not read your private messages, your friends list, or your personal profile activity. We do not use information obtained from Facebook or Instagram for advertising targeting, and we do not transfer it to any third party other than the service providers in Section 4.
Disconnecting. You can disconnect a social account at any time from your portal settings. Disconnecting deletes the stored access token immediately — for the Facebook Page or Instagram account you disconnected, and for any Instagram account linked through that Page. We stop publishing to it at the same moment.
For an Instagram account you connected directly, we also revoke our permissions at Meta. For a Facebook Page we do not, because revoking would also disconnect any other Pages you have connected to us. You can revoke our access at Meta yourself at any time in your Facebook settings under Business Integrations.
We keep the connection record itself — the account name and identifiers, without the credential — so the history of posts we published for you stays intact. Reconnecting later simply issues a fresh token. Deleting your LocalPop account deletes the records and all platform data as described in Section 9.
_ga._fbp.These tools are not loaded inside the authenticated client portal. They run on our marketing website and signup flow.
Sending identifiers to Meta so that Meta can match them to its own users and improve our ad targeting is treated as “sharing” personal information for cross-context behavioral advertisingunder the California Consumer Privacy Act, and as “targeted advertising” under comparable laws in other states. We are telling you this plainly rather than relying on a blanket “we don’t sell data” statement.
Visit Your Privacy Choices. Opting out stops the Meta Pixel and Google Analytics from loading and stops all server-side event sharing with Meta, including the hashed email address and IP address described above.
We honor Global Privacy Control. If your browser or extension sends a GPC signal, we treat it as a valid opt-out automatically and you do not need to do anything else.
We will not deny you service, charge you a different price, or provide you a lower quality of service because you exercised a privacy right.
Generating your content requires sending your business information, your prompts, and sometimes your uploaded images to AI providers. We use OpenAI for image and text generation and Anthropic for our in-app assistant, content strategy, and internal support tooling.
Under our API agreements with these providers:
See OpenAI’s data controls documentation and Anthropic’s privacy documentation for their current terms.
Your messages to our in-app assistant are processed by Anthropic and are stored by us so our team can follow up on your request.
This section applies only if you choose to use the optional AI Likeness feature, which requires uploading photographs of yourself. The feature is never required to use LocalPop.
When you enable this feature, we collect (a) your original photographs and (b) scans of face geometry derived from those photographs — each a biometric identifier under the Illinois Biometric Information Privacy Act (740 ILCS 14/10) and the Texas Capture or Use of Biometric Identifier Act (Tex. Bus. & Com. Code § 503.001), and sensitive personal informationunder the California Consumer Privacy Act (Cal. Civ. Code § 1798.140).
The sole purposeof this collection is to generate AI images resembling you for your own business social media posts. We do not use your biometric data for identity verification, advertising targeting, analytics, or model training, and we do not sell, lease, trade, or profit from it (740 ILCS 14/15(c); Tex. Bus. & Com. Code § 503.001(c)).
This is our publicly posted biometric data retention and destruction schedule:
We collect biometric data only after you provide an explicit written release through an in-app consent screen presented before any photo upload, in compliance with 740 ILCS 14/15(b) and Tex. Bus. & Com. Code § 503.001(b). We record a server-side timestamp of your consent at the time it is given.
You may withdraw consent at any time using the “Delete all & revoke consent” control in your settings. Withdrawal stops all future use of your likeness and triggers immediate deletion of your photos. It does not retroactively affect posts already generated and published.
Images generated using your likeness are AI-generated synthetic content. When you publish AI-generated images depicting real persons on social media, you may be responsible for disclosing that the content is AI-generated, both under platform rules and under emerging law. We recommend labeling such posts, for example with “#AIGenerated” or “Made with AI.”
In compliance with the Illinois Biometric Information Privacy Act (740 ILCS 14): (1) we inform you in writing of the specific purpose and the length of term for which your biometric identifier is collected, stored, and used, before collection (§ 15(b)(1)–(2)); (2) we obtain a written release executed via electronic signature before collection (§ 15(b)(3), as amended by P.A. 103-769); (3) we do not sell, lease, trade, or profit from your biometric identifier or biometric information (§ 15(c)); (4) we do not disclose or disseminate biometric data without consent except as described above or as required by law (§ 15(d)); and (5) we protect biometric data using the same or greater standard of care as our other confidential information (§ 15(e)).
To request deletion of your biometric data, use the in-app deletion control, visit our contact page, or email privacy@localpopstudio.com. We will confirm deletion in writing within 10 business days.
We retain your information for as long as your account is active, or as needed to provide the service. When your account is deleted:
Account deletion is handled by our team. Email privacy@localpopstudio.com or use the contact page, and we will verify your identity and confirm completion in writing.
Depending on where you live, you may have some or all of the following rights. We extend the core rights below to all of our U.S. customers regardless of state.
Email privacy@localpopstudio.com or use our contact page. We will acknowledge your request within 10 business days and respond substantively within 45 days, and we will tell you if we need a permitted extension. To protect your account we will verify your identity, usually by confirming control of the email address on the account.
Authorized agents. You may designate someone to make a request on your behalf. We will ask for proof of their authorization and may still ask you to verify your own identity.
Appeals. If we decline your request, you may appeal by replying to our decision or emailing legal@localpopstudio.com with “Privacy Appeal” in the subject line. We will respond within 45 days. Depending on your state, you may also complain to your state Attorney General.
You can unsubscribe from marketing emails using the link in any such email, or by emailing us. Transactional and service emails — receipts, content-ready notices, security and account notices — are part of the service and cannot be unsubscribed from while your account is active.
Replies to many of our emails are routed back into a conversation thread with our team, so your reply content is stored with your account record.
We maintain administrative, technical, and physical safeguards designed to protect your information, including:
No system is perfectly secure, and we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you and any required regulators without unreasonable delay and within the timeframes required by applicable state law.
Our service is intended for businesses and is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, contact privacy@localpopstudio.com and we will delete it.
We may update this policy from time to time. We will change the “last updated” date above, and for material changes we will notify you by email or through the service before the change takes effect. Your continued use after a change takes effect constitutes acceptance of the updated policy.
Privacy questions and rights requests: privacy@localpopstudio.com
General support: support@localpopstudio.com or our contact page
Legal notices and privacy appeals: legal@localpopstudio.com